HC CONSULTANTS GROUP

Last Updated: 7 August 2026

 

Introduction

HC Consultants Group (“HC Consultants”, “we”, “us” or “our”) respects your privacy and is committed to protecting the personal data entrusted to us.

This Privacy Policy explains how we collect, use, process, store, disclose and protect your personal data when you:

• visit or use our website;
• contact or communicate with us;
• subscribe to our newsletters or marketing communications;
• make an enquiry;
• register for or book our services;
• make an online payment;
• participate in consulting or advisory engagements; or
• otherwise interact with HC

For purposes of this Privacy Policy, the entity responsible for the processing of your personal data is:

HC CONSULTANTS SDN. BHD.

Registration No.: G03330-P

Registered/Business Address: 32-3, Jalan PJS 1, 50, Petaling Utama Av., 46000 Petaling Jaya, Selangor

Email: info@hcconsultantsgroup.com

Telephone: +60125357580

This Privacy Policy is intended to be read in accordance with the Personal Data Protection Act 2010 (Act 70G) of Malaysia, as amended from time to time (“PDPA”), and other applicable Malaysian laws and regulations.

Personal Data We May Collect

Depending on how you interact with us, we may collect the following categories of personal data.

Identity and Contact Information

This may include your:

• name;
• job title;
• company or organisation;
• business sector;
• email address;
• telephone or mobile number;
• postal or business address; and
• other contact information you choose to
  
  

Enquiry and Communication Information

We may collect information that you provide when you:

• submit a website enquiry;
• contact us by email, telephone or messaging platform;
• request a proposal or quotation;
• provide feedback;
• communicate with our consultants; or
• correspond with us in relation to our
  
  

Booking and Service Information

Where you book or engage our services, we may collect information such as:

• service selected;
• booking date and time;
• organisation and participant information;
• project or consulting requirements;
• billing information;
• preferences relating to the engagement; and
• information reasonably required to deliver the requested
  
  

Payment and Transaction Information

Where online payment facilities are provided, we may collect or receive information relating to your transaction, including:

• payment amount;
• invoice information;
• transaction reference;
• payment status; and
• billing
  
  

Payment information may also be collected and processed directly by third-party banks, payment gateways or payment service providers.

The handling of payment card or banking information by such providers may also be governed by their respective privacy policies and terms.

Newsletter and Marketing Information

Where you subscribe to our newsletter, mailing list or other communications, we may collect:

• your name;
• email address;
• organisation;
• areas of interest; and
• marketing and communication
  
  

Website, Device and Analytics Information

When you visit our website, certain information may be automatically collected through cookies, analytics tools and similar technologies, including:

• Internet Protocol (IP) address;
• browser type;
• device type;
• operating system;
• referring website;
• pages viewed;
• time and date of access;
• time spent on pages;
• approximate location derived from technical information;
• website navigation patterns; and
• cookie or similar

This information helps us understand how visitors use our website and improve its usability and performance.

How We Collect Personal Data

We may collect personal data:

• directly from you when you contact us, complete a form, subscribe, book or purchase a service;
• through your organisation where your employer or organisation engages us;
• through our consultants, representatives and authorised personnel;
• automatically through our website, cookies and analytics technologies;
• through payment providers and booking platforms;
• through publicly available business or professional sources where permitted by law; and
• through third parties where you have authorised them to provide information to

Where another person or organisation provides personal data concerning you, we expect that they have the necessary authority to do so.

Purposes for Processing Your Personal Data

We may process your personal data for purposes including:

Providing Our Services

To:

• respond to enquiries;
• understand your requirements;
• prepare proposals and quotations;
• arrange meetings;
• process bookings;
• deliver consulting and advisory services;
• manage client relationships;
• communicate regarding projects or engagements;
• issue invoices and receipts; and
• provide client
  
  

Processing Payments

To:

• process transactions;
• confirm payments;
• issue invoices and receipts;
• manage refunds where applicable;
• maintain accounting records; and
• detect or prevent fraudulent
  
  

Marketing and Communications

With your consent or where otherwise permitted by applicable law, we may use your contact information to send:

• newsletters;
• thought leadership articles;
• event announcements;
• service updates;
• invitations;
• company news;
• educational content; and
• information about HC Consultants’

You may unsubscribe from marketing communications at any time.

Website Administration and Improvement

We may use website and analytics information to:

• operate and maintain our website;
• understand visitor behaviour;
• improve website functionality;
• analyse website performance;
• troubleshoot technical problems;
• enhance user experience;
• measure the effectiveness of communications or campaigns; and
• protect our website against misuse, fraud and security
  
  

Business and Legal Purposes

We may also process information to:

• maintain business and financial records;
• comply with applicable laws and regulatory requirements;
• respond to legal or regulatory requests;
• establish, exercise or defend legal rights;
• prevent fraud or misconduct;
• protect HC Consultants, our clients and others;
• conduct audits;
• administer our business; and
• comply with contractual
  
  

Basis for Processing

Where required by applicable law, we process personal data based on your consent.

We may also process personal data where processing is necessary for purposes connected with a contract or proposed engagement with you, compliance with legal obligations, or other circumstances permitted under the PDPA and applicable law.

Where consent is required, you may withdraw that consent subject to applicable legal and contractual restrictions and reasonable notice.

Providing Your Personal Data

You may choose whether to provide personal data to us.

However, certain information may be required for us to respond to an enquiry, process a booking, accept payment, prepare a proposal or deliver our services.

If required information is not provided, we may be unable to provide some or all of the requested services.

Disclosure of Personal Data

We do not sell your personal data.

We may disclose or provide access to personal data where reasonably necessary to:

• HC Consultants employees, consultants and authorised representatives;
• companies within the HC Consultants Group where applicable;
• website hosting and information technology providers;
• cloud service providers;
• customer relationship management providers;
• booking and scheduling providers;
• payment gateways, banks and payment processors;
• email and newsletter platforms;
• website analytics providers;
• professional advisers including accountants, auditors, insurers and legal advisers;
• contractors and service providers acting on our behalf;
• government departments, regulators, enforcement authorities or courts where required by law; or
• another organisation in connection with a proposed or actual merger, acquisition, restructuring, transfer or sale of part of our business, subject to applicable legal requirements.

Third-party service providers are expected to process personal data only for legitimate purposes and with appropriate safeguards.

International and Cross-Border Transfers

Some of the technology, cloud, analytics, email, payment or other service providers that we use may process or store information outside Malaysia.

Where personal data is transferred outside Malaysia, HC Consultants will take reasonable steps to ensure that such transfers are carried out in accordance with the PDPA and applicable requirements relating to cross-border transfers of personal data.

Where appropriate, this may include carrying out due diligence on service providers, implementing contractual safeguards and taking other reasonable precautions to protect the personal data transferred.

Cookies and Similar Technologies

Our website may use cookies and similar technologies.

Cookies are small data files placed on your device when you visit a website. We may use:

Essential Cookies

These are necessary for the website to function properly.

Functional Cookies

These help provide enhanced website functionality and remember certain preferences.

Analytics Cookies

These help us understand how visitors use our website, which pages are visited and how the website performs.

Marketing Cookies

Where implemented, these may help us understand campaign performance or provide communications that may be more relevant to visitors.

Where required, we will seek your consent before using non-essential cookies.

You may manage your cookie preferences through our cookie consent tool, where available, or through your browser settings. Disabling certain cookies may affect website functionality.

Newsletter and Direct Marketing

We may send newsletters or promotional communications where you have subscribed, requested information or where such communication is otherwise permitted under applicable law.

Every reasonable effort will be made to provide a convenient way for you to unsubscribe.

You may also contact us at [insert email address] to request that we stop sending direct marketing communications.

Opting out of marketing communications does not prevent us from sending communications that are reasonably necessary in relation to a booking, payment, contract or ongoing client engagement.

Data Retention

We retain personal data only for as long as reasonably necessary to fulfil the purposes for which it was collected and to satisfy applicable legal, accounting, contractual and business requirements.

Retention periods may vary depending on:

• the nature of the information;
• the service or engagement involved;
• contractual requirements;
• legal or regulatory requirements;
• accounting and tax obligations;
• potential disputes or legal claims; and
• legitimate record-keeping requirements permitted by

When personal data is no longer reasonably required, we will take appropriate steps to delete, destroy, anonymise or otherwise securely dispose of it, subject to applicable requirements.

Security of Personal Data

HC Consultants takes reasonable administrative, organisational and technical measures designed to protect personal data against:

• accidental loss;
• unauthorised access;
• misuse;
• alteration;
• unauthorised disclosure; and

Access to personal data is restricted, where appropriate, to persons who require the information for legitimate business purposes.

However, no internet transmission, electronic storage system or technology platform can be guaranteed to be completely secure.

Personal Data Breaches

If HC Consultants becomes aware of a personal data breach, we will assess the incident and take appropriate steps to contain, investigate and address it.

Where notification is required under applicable Malaysian data protection law, HC Consultants will notify the Personal Data Protection Commissioner and/or affected individuals in accordance with the applicable legal requirements.

Your Personal Data Rights

Subject to the PDPA and applicable legal conditions, you may have the right to:

• request access to personal data that we hold about you;
• request correction of personal data that is inaccurate, incomplete, misleading or out of date;
• withdraw consent to processing where processing is based on consent;
• request that we cease or limit certain processing where permitted by law;
• object to or require us to stop processing your personal data for direct marketing;
• make a data portability request where applicable and technically feasible; and
• make enquiries or complaints regarding our processing of your personal Certain requests may be subject to limitations or exceptions under applicable law. To exercise your rights, please contact:
  
  

Privacy / Data Protection Contact

HC Consultants Group

Email: info@hcconsultantsgroup.com

Telephone: +0125357580

Address: 32-3, Jalan PJS 1, 50, Petaling Utama Av., 46000 Petaling Jaya, Selangor

We may need to verify your identity before responding to certain requests.

Data Protection Officer

Where HC Consultants is required by applicable law to appoint a Data Protection Officer (“DPO”), the relevant DPO contact details will be made available through the website or upon request.

DPO Email: info@hcconsultantsgroup.com

Children’s Personal Data

Our website and consulting services are primarily intended for businesses, organisations and adults.

We do not knowingly collect personal data from children through our website unless this is appropriate for a specific service and the necessary consent or authorisation has been obtained.

If you believe that a child has provided personal data to us without appropriate consent, please contact us.

Sensitive Personal Data

Please do not provide sensitive personal data through general website enquiry forms unless we specifically request it and it is necessary for the relevant service.

Where HC Consultants is required to process sensitive personal data, we will do so in accordance with the requirements of applicable law.

Third-Party Websites

Our website may contain links to third-party websites or platforms.

HC Consultants does not control the privacy practices of third-party websites. We encourage you to review the privacy policies of those websites before providing personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in:

• our services;
• our website;
• technology;
• business practices; or
• applicable legal or regulatory

The updated version will be published on our website together with a revised “Last Updated” date.

Where appropriate, we may provide additional notice of material changes.

Contact Us

For questions about this Privacy Policy or the manner in which HC Consultants handles personal data, please contact:

HC Consultants Group

HC CONSULTANTS SDN. BHD.

Registration No.: G03330-P

Registered/Business Address: 32-3, Jalan PJS 1, 50, Petaling Utama Av., 46000 Petaling Jaya, Selangor

Email: info@hcconsultantsgroup.com

Telephone: +60125357580

Last Updated: 7 August 2026