HC CONSULTANTS GROUP

Last Updated: 7 August 2026

Introduction

Welcome to the HC Consultants Group website.

These Terms and Conditions (“Terms”) govern your access to and use of this website and, where applicable, the online booking, purchase or payment of services offered by HC Consultants Group.

“HC Consultants”, “we”, “us” and “our” refer to:

Registration No.: G03330-P

Business Address: 32-3, Jalan PJS 1, 50, Petaling Utama Av., 46000 Petaling Jaya, Selangor

By accessing or using this website, submitting an enquiry, making a booking or purchasing a service through the website, you agree to these Terms.

If you do not agree with these Terms, please do not use the website or purchase services through it.

Our Services

HC Consultants provides consulting and advisory services to individuals, businesses and organisations.

Information regarding specific services, scope, deliverables, timelines, fees and other requirements may be provided through:

• our website;
• proposals;
• quotations;
• booking pages;
• confirmation emails;
• statements of work;
• engagement letters; or
• separate

Where a proposal, quotation, engagement letter, statement of work or separately executed agreement contains terms that conflict with these Website Terms, the terms of the specific agreement will prevail in relation to that engagement.

Website Information

We aim to provide useful and accurate information on our website.

However, website content is provided primarily for general informational and promotional purposes and does not constitute a specific consulting recommendation for your organisation or circumstances unless expressly stated in a formal engagement.

Information may be updated, modified or removed from time to time.

Professional Advice and Outcomes

Our website contains information relating to areas such as organisational development, leadership, people management, workplace culture, business transformation and other consulting-related subjects.

General website content should not be treated as legal, tax, accounting, investment, medical or other regulated professional advice.

Clients should obtain appropriate specialist advice where required.

Consulting outcomes depend on many factors, including organisational circumstances, leadership commitment, implementation, market conditions and decisions made by the client.

Accordingly, HC Consultants does not guarantee any particular commercial, financial, organisational, employee or other outcome unless expressly agreed in writing.

Eligibility and Authority

You must have legal capacity to enter into a contract to make a binding purchase or booking through our website.

If you make a booking or purchase on behalf of a company, employer or other organisation, you represent that you have authority to act on behalf of that organisation.

Enquiries and Requests for Proposals

Submitting an enquiry, requesting information or requesting a proposal does not itself create a consulting engagement or require HC Consultants to provide services.

A consulting engagement becomes effective when it has been accepted in the manner specified in the relevant proposal, quotation, engagement letter, booking confirmation or other agreement.

Online Bookings

Where online booking is available, bookings are subject to:

• availability;
• the description of the relevant service;
• the applicable price;
• the booking information displayed at the time;
• receipt of any required payment or deposit; and
• confirmation by HC

Submitting a booking request does not necessarily guarantee availability until the booking is confirmed.

We may contact you if additional information is required before confirming the service.

Prices, Fees and Taxes

Prices displayed on the website are in the currency stated on the relevant booking or payment page.

Where applicable, prices will state whether relevant taxes, duties or additional charges are included or payable.

For customised consulting assignments, the fees stated in the relevant proposal, quotation, engagement letter or statement of work will apply.

HC Consultants reserves the right to revise prices for future services. Any price change will not affect an already confirmed booking except where permitted by law or agreed with the client.

Online Payments

Where online payments are available, payment may be processed through a third-party bank, payment gateway or payment service provider.

You agree to provide accurate and complete information necessary to complete the transaction.

HC Consultants is not responsible for a transaction being declined by your bank, card issuer or payment provider.

Your payment provider may impose its own terms, security requirements or charges.

You remain responsible for any amounts properly due under a confirmed booking or consulting engagement.

Pricing or Technical Errors

We take reasonable care to ensure that pricing and booking information is accurate.

If an obvious pricing, availability or technical error occurs, HC Consultants may contact you before proceeding with the transaction.

Where we are unable to fulfil a confirmed transaction because of such an error, any amount paid for the unfulfilled service will be handled in accordance with applicable law and the circumstances of the transaction.

Booking Confirmation

After a successful online booking or payment, you may receive an electronic confirmation.

Please review the confirmation carefully and contact us promptly if any information is incorrect.

You are responsible for providing accurate information during the booking process.

Cancellation, Rescheduling and Refunds

Cancellation, rescheduling and refund arrangements may vary according to the type of consulting or advisory service purchased.

The applicable policy may be stated on:

• the service or booking page;
• your quotation or proposal;
• your booking confirmation;
• your engagement letter; or
• another agreement governing the

Where specific cancellation or rescheduling terms are provided for a service, those terms form part of your agreement with HC Consultants.

Where no specific policy has been stated, please contact HC Consultants at info@hcconsultantsgroup.com before cancelling or requesting a change.

Any refund entitlement will be determined in accordance with the applicable service terms, contractual arrangements and Malaysian law.

Nothing in these Terms is intended to exclude any non-excludable rights that you may have under applicable consumer protection legislation.

Client Responsibilities

To enable HC Consultants to provide services effectively, you agree, where relevant, to:

• provide accurate and complete information;
• provide reasonable access to relevant personnel or resources;
• respond to reasonable requests for information;

• obtain internal approvals where necessary;
• ensure that information provided to us may lawfully be shared;
• inform us of material changes affecting the engagement; and
• cooperate reasonably in the delivery of the agreed

HC Consultants will not be responsible for delays or limitations caused by materially incomplete, inaccurate or delayed information provided by the client.

Confidential Information

During a consulting engagement, each party may receive confidential or commercially sensitive information belonging to the other.

Any specific confidentiality obligations agreed in a proposal, engagement letter, non-disclosure agreement or other contract will apply to the relevant engagement.

Nothing on this website should be interpreted as requiring HC Consultants to disclose confidential information relating to another client.

Intellectual Property

Unless otherwise stated, the website and its content are owned by or licensed to HC Consultants.

This may include:

• text;
• graphics;
• photographs;
• logos;
• branding;
• videos;
• presentations;
• articles;
• diagrams;
• frameworks;
• methodologies;
• assessments;
• tools;
• models;
• templates;
• downloadable resources; and
• other

Such materials may be protected by copyright, trademark and other intellectual property laws.

Permitted Use of Website Content

You may access and use publicly available website content for your own legitimate personal or internal business reference.

Unless HC Consultants provides prior written permission, you must not:

• reproduce substantial website content for commercial purposes;
• sell or commercially distribute our materials;
• remove copyright, trademark or proprietary notices;
• represent HC Consultants materials as your own;
• modify and commercially exploit our proprietary frameworks or tools;
• use our trademarks or branding without permission; or
• publish our proprietary consulting materials on another website or
  
  

Consulting Materials and Deliverables

Ownership and permitted use of materials developed or supplied during a consulting engagement will be governed by the relevant proposal, engagement letter, licence terms or other agreement.

Unless otherwise agreed in writing, pre-existing methodologies, frameworks, tools, templates, know-how and intellectual property belonging to HC Consultants remain the property of HC Consultants or the relevant rights holder.

Client-specific deliverables may be used by the client in accordance with the applicable engagement terms.

Acceptable Website Use

You must not use our website:

• for unlawful, fraudulent or malicious purposes;
• to impersonate another person or organisation;
• to interfere with the security or operation of the website;
• to introduce viruses, malicious code or harmful technology;
• to attempt unauthorised access to systems or information;
• to scrape, harvest or systematically extract website data without permission;
• to infringe intellectual property rights; or
• in any manner that may damage HC Consultants or other
  
  

Third-Party Websites and Services

Our website may contain links to or integrations with third-party websites, payment gateways, scheduling services, social media platforms or other external services.

These services are operated independently from HC Consultants.

We are not responsible for the content, availability, security or practices of third-party services except to the extent that applicable law provides otherwise.

Your use of a third-party service may be governed by that provider’s own terms and privacy policy.

Website Availability

We aim to keep the website reasonably accessible and operational.

However, we do not guarantee that the website will always be available, uninterrupted, secure or free from technical errors.

We may temporarily suspend or restrict access for maintenance, upgrades, security reasons or circumstances outside our reasonable control.

Limitation of Liability

To the maximum extent permitted by applicable law, HC Consultants will not be liable for indirect, incidental, special or consequential loss arising solely from use of or inability to use the website.

For consulting or advisory services, liability will additionally be governed by the terms of the applicable proposal, engagement letter, statement of work or other client agreement.

Nothing in these Terms excludes, restricts or modifies any liability or legal right that cannot lawfully be excluded, restricted or modified under Malaysian law.

Consumer Rights

If you acquire services from HC Consultants as a consumer within the meaning of applicable Malaysian consumer protection laws, you may have statutory rights that cannot be excluded by contract.

Nothing in these Terms is intended to remove or reduce such non-excludable rights.

Where these Terms conflict with a mandatory provision of applicable consumer law, the mandatory provision will prevail to the extent of the conflict.

Privacy and Personal Data

Your use of our website and services may involve the collection and processing of personal data.

Our handling of personal data is described in the HC Consultants Group Privacy Policy, which should be read together with these Terms.

Marketing Communications

Where you choose to subscribe to our newsletters or marketing communications, you may unsubscribe at any time using the unsubscribe method provided or by contacting us.

Administrative communications relating to a booking, payment or consulting engagement are not necessarily marketing communications and may continue where reasonably necessary.

Electronic Communications

When you contact us, book a service, make an online payment or enter into a transaction electronically, you consent to receiving relevant communications electronically where permitted by law.

Electronic communications may include:

• booking confirmations;
• invoices;
• receipts;
• project communications;
• notices;
• service information; and
• contractual

You are responsible for ensuring that the email address and contact details provided to us remain accurate.

Changes to Services

HC Consultants may improve, modify or discontinue website features or service offerings from time to time.

Where a change materially affects an already confirmed and paid service, we will address the matter reasonably and in accordance with the applicable contract and law.

Force Majeure

HC Consultants will not be responsible for delay or failure to perform an obligation where the delay or failure is caused by circumstances beyond our reasonable control, subject to applicable law.

Such circumstances may include natural disasters, severe weather, epidemic or

pandemic restrictions, acts of government, civil disturbance, telecommunications failures, widespread technology failures, industrial disputes or other events beyond reasonable control.

Where such circumstances affect a consulting engagement, the parties will use reasonable efforts to agree appropriate alternative arrangements.

Suspension or Termination of Website Access

HC Consultants may restrict or terminate access to the website where we reasonably believe that a user:

• has breached these Terms;
• is using the website unlawfully;
• presents a security risk; or
• is interfering with other users or website This does not affect accrued contractual or statutory rights.
  
  

Governing Law

These Terms are governed by the laws of Malaysia.

Subject to any mandatory rights to use a consumer tribunal or other statutory dispute-resolution mechanism, disputes arising from these Terms or use of the website will be subject to the jurisdiction of the courts of Malaysia.

Before commencing formal proceedings, the parties are encouraged, where appropriate, to attempt to resolve the dispute through good-faith discussions.

Changes to These Terms

HC Consultants may update these Terms from time to time.

The latest version will be published on the website with the revised “Last Updated” date.

Changes will apply from the date stated in the updated Terms unless otherwise indicated.

Terms applicable to an existing consulting engagement will remain subject to the relevant engagement agreement.

Severability

If any provision of these Terms is determined to be unlawful, invalid or unenforceable, that provision will be interpreted or limited to the minimum extent necessary, and the remaining provisions will continue to apply to the extent permitted by law.

No Waiver

Failure by HC Consultants to exercise a right under these Terms does not constitute a waiver of that right.

Entire Website Agreement

These Terms, together with our Privacy Policy and any terms specifically displayed in connection with an online booking or transaction, constitute the terms applicable to general use of our website.

Separate proposals, engagement letters, statements of work or contracts may contain additional or different provisions governing particular consulting engagements.

Contact HC Consultants

Questions relating to these Terms may be directed to:

HC Consultants Group

Registered Legal Entity: HC CONSULTANTS SDN BHD

Registration No.: G03330-P

Business Address: 32-3, Jalan PJS 1, 50, Petaling Utama Av., 46000 Petaling Jaya, Selangor

Email: info@hcconsultantsgroup.com

Telephone: 0125357580

Website: https://hcconsultantsgroup.com/

Last Updated: 7 August 2026